We have a new website! If you’re looking to insure your phone or gadget, visit us on the button below
If you have an existing NextGen policy and would like to speak to a member of our customer service team there are different contact details to use depending on your policy type and purchase date.
If the purchase date of your Annual policy was prior to 1st May 2024 you can reach us in the following ways:
Phone - 01206 688097
Email - hello@nextgeninsurance.co.uk
For all Monthly polices, or Annual policies purchased on or after to 1st May 2024 please contact us as follows:
Phone - 0330 020 0021
Email - gadget.sales@gonextgen.uk
If you need to make a claim there are different options depending on your policy type and when you purchased your policy.
If the purchase date of your Annual policy was prior to 1st May 2024
To make a claim please contact the claim administrators of your policy, Davies Group, on 0330 102 8698 or by emailing gadgetclaims@davies-group.com.
For all Monthly polices, or Annual policies purchased on or after to 1st May 2024
You can make a claim online 24/7 via our online claims portal. Please visit https://claims.gonextgen.co/
If you’re unhappy and want to make a complaint please use the following details to let us know:
If the purchase date of your Annual policy was prior to 1st May 2024
Phone - 01206 688097
Email - hello@nextgeninsurance.co.uk
For all Monthly polices, or Annual policies purchased on or after to 1st May 2024
Phone - 0330 020 0021
Email - complaints@gonextgen.uk
